Privacy policy
As a company, we are committed to complying with the General Data Protection Regulation (GDPR) and ensuring that your data is protected and secure.
This Privacy Policy describes how Woolworths ("we" or "us") collects, uses and shares your personal information when you use our website, Woolworths and services.
Section I: Information We Collect
We collect information that you provide to us directly or indirectly when you use our services, including:
0.1 Identity Data: includes first name, last name, username or similar identifiers.
0.2 Contact Data: includes billing address, delivery address, email address and telephone number.
0.3 Transaction Data: includes details of payments to and from you and other details of products and services you purchase from us.
0.4 Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
0.5 Usage Data: includes information about how you use our website, products and services.
0.6 Marketing and Communications Data: including your preferences for receiving marketing from us and third parties and your communication preferences.
Section II: How we share your information
We may share your personal data with the following parties for the purposes set out in this Privacy Policy:
0.1 Service providers who provide IT and system administration services.
0.2 Professional advisors, including lawyers, bankers, auditors and insurers.
0.3 Government agencies that require us to report our processing activities.
0.4 Third parties to whom we sell, transfer or merge parts of our business or assets.
0.5 We require all third parties to respect the security of your personal data and to treat your personal data in accordance with the law.
Section III: How we use your information
We use your information to:
0.1 Provide and maintain our services.
0.2 Notify you of changes to our services.
0.3 Allow you to participate in interactive features when you choose to.
0.4 Provide customer support.
0.5 Gather analytical or valuable information so that we can improve our services.
0.6 Monitor the use of our services.
0.7 Detect, prevent and resolve technical issues.
Provide you with news, special offers and general information about other goods, services and events similar to those you have purchased or enquired about, unless you have opted out of receiving such information.
Section IV: Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who need to know your personal data for a business purpose.
Section V: Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements.
Section VI: Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, object to processing, data portability and (where the lawful basis for processing is consent) withdraw consent.
Section VII: Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We recommend that you review this Privacy Policy periodically for any changes.
Section 8: How to Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us!